Preface: Too Many Tragedies
Introduction: A Rising Tide
Part I: Lessons Learned
Chapter 1. Centuries of Experience: The Private Provision of Water and Wastewater Services in the United States
Chapter 2. Two Success Stories: Atlanta, Georgia, and Indianapolis, Indiana
Chapter 3. The Proof in the English Pudding: Debunking the Myths About Privatization in England and Wales
Chapter 4. Eau No: The Deficiencies of the French Model of Privatization
Part II: Where’s Canada?
Chapter 5. A Growing Crisis: The Need for Private-Sector Involvement in Canada’s Water and Wastewater Systems
Chapter 6. Testing the Waters: Early Experiments with Privatization
Chapter 7. What Went Wrong? Water and Wastewater Privatization in Hamilton, Ontario
Part III: Making Privatization Work
Chapter 8. Turning Losers into Winners: Bringing Workers Onside
Chapter 9. There’s Nothing like a Hanging: Creating Incentives through Legal Liability
Chapter 10. Unnatural Monopolies: Lessons on Competition and Economic Regulation from England and Wales
Conclusion: How Far Should We Go?